State Farm® Insurance Agent Steve Riebel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
david mcanally
June 23, 2025
5
out of
5
rating by david mcanally
"Timely, through, personal and great to work with"
We responded:
"Thank you so much for your kind words, David! We’re thrilled to hear that you found our service timely, thorough, and personal. It was a pleasure working with you, and your satisfaction is our top priority."
Sue Fox
June 12, 2025
5
out of
5
rating by Sue Fox
"I have State Farm Auto Insurance with Steve Riebel as my insurance agent. I was recently in a car accident where a car came into my lane and hit my car. My insurance company was quick to respond, set up my repair and car rental, compensate me for the costs, and represent my claim to the other insurance company. I am so glad I have State Fram Insurance!"
We responded:
"Thank you for your kind words, Sue! We’re glad to hear that claims and our team were able to assist you quickly after your accident. Your satisfaction is our priority, and we’re happy to have you as part of the State Farm family. If you need anything else, just let us know!"
Bradley Mateer
May 17, 2025
5
out of
5
rating by Bradley Mateer
"Trey made it so easy to switch our home and auto to Statefarm. Always responsive and very honest. Would highly recommend him!"
We responded:
"Thank you so much for your wonderful review, Bradley! We're thrilled to hear that Trey made the process of switching your home and auto insurance to State Farm easy for you. His responsiveness and honesty are qualities we value deeply, and we're glad they made a positive impact on your experience. We truly appreciate your recommendation and look forward to serving you in the future!"
Truett Olson
May 13, 2025
5
out of
5
rating by Truett Olson
"The Account Rep was very friendly and helpful as I was switching my policy from a different company, would highly recommend working with these people!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our staff while switching your policy. Providing exceptional service is our top priority, and we’re glad to know that we could assist you effectively."
Michael R
May 13, 2025
1
out of
5
rating by Michael R
"Honestly the days of the local agent are numbered due to the fact that really add little to no value of any type. People only care about how much for what coverage, something the local agent has no control over. I went to Steve several years ago premium shopping never really talking to him in the nearly two years hence. Then without any prior notification they spring a 26% (>$1000) increase for the home policy. So when I called to cancel all of my state farm policies then all of the sudden the urgent calls from Steve started to pour it. Well too little too late. I understand that "corporate" sets the rates but to be that apathetic and lazy by NOT reaching out to your customers to explain the unprecedented increases will cost you business."
We responded:
"Michael, thank you for sharing your feedback. We sincerely apologize for the experience you had and understand your frustration regarding the recent premium increase and lack of communication. Your concerns are completely understandable, and we appreciate your perspective on the value of local agents. One of the things we consistently do is offer reviews where we can discuss customer needs and ensure their policies fit their current situation, particularly addressing affordability in these challenging times. We regret that we did not meet your expectations in this instance, and we are committed to improving our communication and support. We would welcome the chance to reconnect and discuss how we might earn your business again in the future. Thanks, Steve."
Matthew Highfield
May 5, 2025
5
out of
5
rating by Matthew Highfield
"We have been with Steve for 20 years snce we moved from Chicago. He has always been very responsive, easy to deal with and candid in his advice to us. I trust Steve implicitly and recommend him."
We responded:
"Matthew, thank you so much for your kind words and for taking the time to share your experience! We truly appreciate your trust and loyalty over the past 20 years and I’m glad to hear that you find my advice helpful and my service responsive."
City of Greenfield
April 29, 2025
5
out of
5
rating by City of Greenfield
"Emailed in for a car insurance quote. Was hoping to receive it by the end of the day. Within minutes, Maddie sent me a quote. A++++++++++++ Thank you!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Maddie was able to provide you with a quote so quickly. Our team strives to offer efficient and helpful service, and it's great to know we hit the mark for you."
Glenn Koppin
April 17, 2025
5
out of
5
rating by Glenn Koppin
"Outstanding customer service! Have been with Steve since early 2000's. They make you feel like family!"
We responded:
"Thank you so much for your kind words, Glenn! At Steve Riebel State Farm, we strive to treat our customers like family, and it’s wonderful to know that you feel that way. We appreciate your loyalty and look forward to serving you for many more years to come!"
Christina Swenson
April 11, 2025
5
out of
5
rating by Christina Swenson
"My husband and I have been with State Farm for our entire marriage. Fifty blessed years. Forty plus years have been with Steve Riebel. We have paid our premiums, wondering at times if they were all really necessary, I am here to share, that when something goes wrong, really wrong Steve has had our backs. No one can predict when Lake Mille Lacs is going to sweep through during the night leaving devastation as far as the eye can see. No one can predict when your car is safely parked in a secure marina in San Diego, and one is asleep on the boat, that the car has been broken into, again, with enormous losses. Another time, we were hit with a large assessment for the roof at our Condo. Our policy had been written corectly and Steve had a check sent from claims within a few days. When my husband passed, Steve had the Life Insurance Policy Benefits sent to me quickly. Lastly, perhaps the most important thing is this. My two sons, now with their own growing families with houses, and boats, and vehicles of their own are loyal costumers of Steve Riebel also."
We responded:
"Thank you so much for taking the time to share your experience with us Christina. We are honored to have served you and your family for over fifty years. Your loyalty and trust in Steve Riebel's agency mean the world to us. We are committed to being there for our clients when it matters most. It’s wonderful to hear that we were able to assist you during those challenging times, providing support and timely claims assistance when you needed it. We’re also thrilled to know that your sons have chosen to continue their insurance journey with us. It's a privilege to support families through the years, ensuring that they are protected and prepared for whatever life may bring."
Quinn G
March 11, 2025
5
out of
5
rating by Quinn G
"I had an outstanding experience working with Trey at State Farm! He was incredibly knowledgeable, professional, and took the time to explain all my insurance options in detail. Trey made the process easy and stress-free, and I felt confident in the choices I made thanks to his guidance. If you're looking for someone who genuinely cares about you and provides excellent customer service, I highly recommend Trey for all your insurance needs!"
We responded:
"Thank you so much for the kind words and trust in us Quinn! We're thrilled to hear that your experience working with Trey was outstanding. It's always our goal to provide knowledgeable and professional service. Your recommendation means a lot to us, and we're always here for any future insurance needs."
Ben Skolbekken
March 11, 2025
5
out of
5
rating by Ben Skolbekken
"Their agent Trey Olsen was very helpful and made the decision to switch over to StateFarm obvious and easy! Thanks Trey!"
We responded:
"Thanks for the great review, Ben! We're happy to hear that Trey was helpful and able to make the process so easy for you."
Julio Rivera
February 19, 2025
5
out of
5
rating by Julio Rivera
"I had a great experience when shopping for car/home insurance. Carter Madsen from Steve Riebel Insurance Agency, Inc. responded quickly and was extremely helpful in explaining all my options clearly. He also provided quotes that perfectly aligned with my needs in a very timely manner. Exceptional service—highly recommended!"
We responded:
"Thank you so much for taking the time to leave such a wonderful review Julio! We are thrilled to hear that you had a great experience shopping for car and home insurance with Carter. He is a valuable member of our team, and we’re glad he was able to assist you effectively and provide you with quotes that met your needs. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs. "
Michelle Bastian
November 27, 2024
5
out of
5
rating by Michelle Bastian
"I recently had the pleasure of working with Morgan, and I cannot express how helpful she was throughout the entire process. From the moment I reached out, her professionalism and attentiveness were evident. Morgan took the time to listen to my concerns and insurance needs, providing tailored solutions that truly addressed my situation. Her knowledge and expertise in her field were apparent, and she guided me through every step with clarity and confidence. Moreover, Morgan's approachable demeanor made it easy to communicate openly, which I greatly appreciated. She has a unique ability to simplify complex information, making it easier to understand and act upon. Overall, I highly recommend Morgan to anyone seeking insurance assistance. Thank you, Morgan, for all your help!"
We responded:
"Hi Michelle, thank you so much for your kind words and for taking the time to share your experience! I'm thrilled to hear that you found our work together helpful, and that Morgan was able to meet your insurance needs effectively. We strive to provide tailored solutions and clear communication, and it’s wonderful to know that Morgan's professionalism and expertise made a positive impact on your journey. Your recommendation means a lot to us, and we truly appreciate your trust in our services. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Thank you once again for your feedback!"
Rachel Frederiksen
November 27, 2024
5
out of
5
rating by Rachel Frederiksen
"Great customer service from their team! Morgan was wonderful and extremely helpful with any question I had, thankful for her!"
We responded:
"Thank you so much for your wonderful review Rachel! We're happy to hear that you had a great experience with our team, and we’re especially glad that Morgan was able to assist you. She truly strives to provide excellent service, and your kind words will mean a lot to her."
McMahan Family
November 13, 2024
2
out of
5
rating by McMahan Family
"Terrible customer service. This guy is like a slick door to door salesman, talking fast and trying to manipulate you, but he actually doesn't listen or care to help. He is confused about SF policies and gets upset easily when you ask questions. I would've given him a one star, but his staff is nice. I've been a SF customer for over 30 years and he's the only agent I've ever had to leave because he's so difficult to work with. Steer clear!"
We responded:
"I’m sorry that your experience with our office didn’t meet your expectations. Please give us a call or stop by and we’d be happy to meet with you to provide you an in-depth explanation of what had transpired. We thank you for your feedback and look forward to speaking with you again soon. "
Scott Glasgow
October 30, 2024
5
out of
5
rating by Scott Glasgow
"I've worked the Steve Riebel Insurance Agency with State Farm for years. Steve and his office are very responsive and provide exceptional service. I'd highly recommend."
Paul Wallerius
July 31, 2024
5
out of
5
rating by Paul Wallerius
"Steve's agency has provided exceptional service and value for my insurance needs. A recent claim from hail/roof damage was handled seamlessly from the Bemidji office, coordinating the claim, contractor, inspection, payment and roof replacement in one month."
We responded:
"Thank you for sharing your positive experience with State Farm! It's great to hear that we provided exceptional service and value for your insurance needs. Our agency goes above and beyond to ensure our customers' satisfaction. Your feedback will surely be helpful for others considering our services."
Diane Demuth
June 6, 2024
5
out of
5
rating by Diane Demuth
"I really appreciate the personalized attention and immediate attention from this entire team."
We responded:
"Great to hear you had such a positive experience! It sounds like our team's dedication to personalized and immediate attention made a real difference for you."
Rachael Loomis
May 31, 2024
5
out of
5
rating by Rachael Loomis
"Always attentive, friendly and happy to help with all insurance needs! Super appreciative of the entire staff here!"
We responded:
"Thank you, Rachael! We are always here to help you at any point in the week. We love providing great service to you and all of your policies."
Jannette Gonzales
May 25, 2024
5
out of
5
rating by Jannette Gonzales
"Excellent service and great prices!"
We responded:
"Thank you for the five star review Jannette! Excellent service is our goal."
Jeni Benson
May 24, 2024
5
out of
5
rating by Jeni Benson
"I had the best experience with this agency! I decided to come back to State Farm and I am glad I did. I was presented with rates that made sense for my family and that were affordable. Especially when having a young driver in the family, affordability matters! This agency is friendly and I highly recommend."
We responded:
"We are glad to have you back Jeni! Our friendly staff are happy to personalize policies to best fit you and your family."
Suzanne Sadowsky
May 21, 2024
5
out of
5
rating by Suzanne Sadowsky
"Fast, accurate, friendly and great service. Very repsonsive to questions."
We responded:
"Suzanne, Thanks for the nice remarks. Our goal is to be fast, accurate and friendly! Thanks again for your business. Steve "
Chris Sullivan
May 21, 2024
5
out of
5
rating by Chris Sullivan
"Vehicle insurance change handled quickly and professionally. Excellent customer service!"
We responded:
"Thanks Chris, Great service is our Goal! Steve"
Kendra Raich
April 2, 2024
5
out of
5
rating by Kendra Raich
"Can’t recommend Nick enough. He continues to be very responsive, helpful, and easy to work with!"
Jeremy Thompson
April 2, 2024
5
out of
5
rating by Jeremy Thompson
"This is a fantastic agency that knows what they're doing, and CARE about you and your things. Nick and Steve have taken care of me and my family for a long time now. Always worth a quote."
We responded:
"Thank you Jeremy, we are very glad Nick and the rest of my office have been able to help you and your family over the years!"