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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul Wallerius

Paul Wallerius

July 31, 2024

5  out of  5
rating by Paul Wallerius
"Steve's agency has provided exceptional service and value for my insurance needs. A recent claim from hail/roof damage was handled seamlessly from the Bemidji office, coordinating the claim, contractor, inspection, payment and roof replacement in one month."
We responded:
"Thank you for sharing your positive experience with State Farm! It's great to hear that we provided exceptional service and value for your insurance needs. Our agency goes above and beyond to ensure our customers' satisfaction. Your feedback will surely be helpful for others considering our services."
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Diane Demuth

June 6, 2024

5  out of  5
rating by Diane Demuth
"I really appreciate the personalized attention and immediate attention from this entire team."
We responded:
"Great to hear you had such a positive experience! It sounds like our team's dedication to personalized and immediate attention made a real difference for you."
Profile photo of Rachael Loomis

Rachael Loomis

May 31, 2024

5  out of  5
rating by Rachael Loomis
"Always attentive, friendly and happy to help with all insurance needs! Super appreciative of the entire staff here!"
We responded:
"Thank you, Rachael! We are always here to help you at any point in the week. We love providing great service to you and all of your policies."
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Jannette Gonzales

May 25, 2024

5  out of  5
rating by Jannette Gonzales
"Excellent service and great prices!"
We responded:
"Thank you for the five star review Jannette! Excellent service is our goal."
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Jeni Benson

May 24, 2024

5  out of  5
rating by Jeni Benson
"I had the best experience with this agency! I decided to come back to State Farm and I am glad I did. I was presented with rates that made sense for my family and that were affordable. Especially when having a young driver in the family, affordability matters! This agency is friendly and I highly recommend."
We responded:
"We are glad to have you back Jeni! Our friendly staff are happy to personalize policies to best fit you and your family."
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Suzanne Sadowsky

May 21, 2024

5  out of  5
rating by Suzanne Sadowsky
"Fast, accurate, friendly and great service. Very repsonsive to questions."
We responded:
"Suzanne, Thanks for the nice remarks. Our goal is to be fast, accurate and friendly! Thanks again for your business. Steve "
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Chris Sullivan

May 21, 2024

5  out of  5
rating by Chris Sullivan
"Vehicle insurance change handled quickly and professionally. Excellent customer service!"
We responded:
"Thanks Chris, Great service is our Goal! Steve"
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Kendra Raich

April 2, 2024

5  out of  5
rating by Kendra Raich
"Can’t recommend Nick enough. He continues to be very responsive, helpful, and easy to work with!"
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Jeremy Thompson

April 2, 2024

5  out of  5
rating by Jeremy Thompson
"This is a fantastic agency that knows what they're doing, and CARE about you and your things. Nick and Steve have taken care of me and my family for a long time now. Always worth a quote."
We responded:
"Thank you Jeremy, we are very glad Nick and the rest of my office have been able to help you and your family over the years!"
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sheri Thompson

April 1, 2024

5  out of  5
rating by sheri Thompson
"Nick was great to work with! Would definitely recommend."
We responded:
"Nick is one of our many employees that can help you with your daily insurance needs, thank you Sheri!"
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Chia Lee

April 1, 2024

5  out of  5
rating by Chia Lee
"Great company!!!!!"
We responded:
"#1 in Home, Auto and Life insurance, thank you Chia!"
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Julie Keim

March 4, 2024

5  out of  5
rating by Julie Keim
"Maddie is a gem to work with! Fast and efficient"
We responded:
"Maddie is one of our best customer care team members! Thank you Julie!"
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tonka tweety

February 12, 2024

5  out of  5
rating by tonka tweety
"We have been with Steve Riebel's office for over 20 plus years for our home, auto, and business insurance. State Farm and Steve's team have supported us and provided for us when needed with the highest level of service and coverage."
We responded:
"We are happy to have served you for 20 years of home, auto and business insurance and hope there is another 20 years to come!"
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Ryan Flynn

January 12, 2024

5  out of  5
rating by Ryan Flynn
"Steve is very knowledgeable in insurance and his employees are very helpful with my insurance needs"
We responded:
"Thank you Ryan! My Staff and I enjoyed helping you set up your insurance plan that was designed specifically for you, it's what we do!"
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Trevor Riebel

January 12, 2024

5  out of  5
rating by Trevor Riebel
"Great customer service, can’t remember his name but the red headed guy was fabulous!"
We responded:
"Thank you Trevor, that would be Nick in our office, he is a rockstar with home, auto and life insurance! I am glad he was able to help you with your insurance needs. "
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Luke Schooley

January 11, 2024

5  out of  5
rating by Luke Schooley
"Excellent service. Always friendly and quick response time!"
We responded:
"Thank you for the kind words Luke, we are in the office from 8:30-5:00PM Monday-Friday ready to help you with your insurance needs as quickly as you need it worked on!"
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Jean Shields

January 10, 2024

5  out of  5
rating by Jean Shields
"Steve and his agency have been wonderful on helping me select the coverages that I would find necessary for my home and car. He’s very thorough and prompt. Steve is always there to answer the phone if I have a question or an email if I contact him in that manner. And… A very friendly person."
We responded:
"Thank you Jean! We enjoy working with you however you want to communicate, the being email, in person or over the phone. We look forwards to working with you and your family for years to come!"
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Scott & Sarah Logan

December 4, 2023

5  out of  5
rating by Scott & Sarah Logan
"We have enjoyed working with Steve Riebel State Farm. Steve and his team are very professional, knowledgeable and always willing to answer questions. Thank you for going above and beyond!"
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Leslie Parker

November 20, 2023

5  out of  5
rating by Leslie Parker
"They are very helpful, responsive and know the ins and outs of the business. I have been a State Farm customer for 40 years and wouldn’t go anywhere else!"
We responded:
"Thank you for the kind words Leslie, we love being able to explain the home and auto insurance in depth to our loyal customers. "
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Zach Mckinnon

November 9, 2023

5  out of  5
rating by Zach Mckinnon
"Nick is always helpful and great to us. Great customer service!"
We responded:
"Thank you Zack, Nick is great resource to answer questions and help explain how your auto insurance works when deal with claims!"
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Musthafa Djima

November 9, 2023

5  out of  5
rating by Musthafa Djima
"Every phone call with this people Make you satisfied They also good in customer care State Farm’s the best"
We responded:
"Mustafa, we are here in the office Monday-Friday to help assist our clients with any sort of questions or concerns you might have!"
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Lynn Nicewander

October 27, 2023

5  out of  5
rating by Lynn Nicewander
"We've always been pleased with the service and the friendly employees at Steve Riebel's State Farm agency."
We responded:
"Thank you for the kind words Lynn, we are always happy to help our clients!"
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Ashley Nelson

October 26, 2023

5  out of  5
rating by Ashley Nelson
"Just met with Carter and couldn't be happier! Very professional and knowledgeable. He went through all our policies one by one, explaining exactly what each covered, answered all our questions and explained things clearly so that we understood. He also helped us determine what we no longer needed, or what we should add. Absolutely no pressure. Just information to help us determine exactly what we needed to ensure we had proper coverage. If your looking for a good overview of your policies, go see Carter with Steve Riebel's State Farm office!!"
We responded:
"That's what we do Ashley, we help advise and educate our insureds to help them make the best decisions and what is right for them! No two families are exactly alike!"
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Presley Gonnerman

October 25, 2023

5  out of  5
rating by Presley Gonnerman
"Great customer service! Clean office. Nice location."
We responded:
"Thank you for the kind words Presley!"
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Michael Barder

October 25, 2023

5  out of  5
rating by Michael Barder
"The process State Farm has with the roofing contractor is efficient concise and straightforward. Having worked many years integrating work flows with customer needs I can say this process met the needs of all the parties involved. Well done."
We responded:
"Thank you for the kind words Michael, we are happy to work through your claims needs as it comes!"